Creating engaging webpages

An engaging webpage makes its purpose clear, prioritizes useful content and gives users an obvious path forward.

Engagement does not require elaborate layouts, animation or additional visual elements. Use content and design choices that support the page’s purpose rather than compete for attention.

 

Make the purpose clear

Users should be able to quickly understand what the page offers and what they can do next.

Keep the beginning of the page focused. Avoid long introductions, large decorative elements or promotional content that pushes useful information further down the page.

When there is a clear next step, make the primary action easy to identify.

 

Create a clear path through the page

Arrange information in the order users need it rather than the order it was collected or supplied.

 

Use visual elements with purpose

Use layout, components, images and media to clarify information or guide attention.

Buttons help important actions stand out:

  • Accordions are good for optional supporting information
  • Images and other media can help clarify or contextualize content
  • Spacers help create breathing room between elements, avoiding visual overload

 

Avoid adding visual elements simply to make a page appear more engaging. When every section is emphasized, nothing stands out.

 

Keep actions focused

Use one clear primary action when possible. Supporting links and actions should not compete unnecessarily for attention.

Provide the information users need before asking them to act, such as relevant requirements, dates, deadlines or next steps.

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